use code FREESHIPPING for free U.S. shipping on ALL orders !!

FAQ

Why the name "Esteas"?

My name is Estee and these are my teas, aka "Esteas".

Where are Esteas from?

For over 900 years, the Phoenix Mountain (Chinese: 凤凰山) in China has uniquely cultivated the most high quality and aromatic oolong teas due to its high elevation and exceptional terroir.

Esteas are directly sourced from the Phoenix mountain by small family farmers. Our Longviteas were grown by the Wei family from Chaozhou, Guangdong, China.

Read more about the Wei family and why we source directly from small family farmers!

Where do Esteas ship to?

All over the US!

When will my order arrive?

Orders typically arrive 3-5 business days after your order is confirmed. You will receive a shipping confirmation email after your order is fulfilled.

What are the benefits of drinking tea?

Read about the benefits of drinking tea here!

How do I brew Esteas and other loose leaf teas?

You can use our ESTEA Maker!

Or check out these other four brewing methods.

Can I try Esteas before I commit to buying a full tin?

We would love for you to try out a sample of Esteas for free! Just pay shipping and handling. Limit one sample per new customer. Order yours here.

Are Esteas organic?

Unfortunately, none of our small family farmers are large enough to afford U.S. organic certification. However, we only partner with family famers that do not use pesticides, synthetic fertilizers, or herbicides. Their procedures surpass organic industry standards. Our partner tea farms are located in rural regions with high elevations, free from air pollution and watered with natural spring water.

My favorite Estea is out of stock. When should I expect it to be back in stock?

We diligently work to have all Esteas stock at all times, but due to uncontrollable circumstances such as weather or less than anticipated harvests, some teas may be temporarily out of stock until the next harvest. We will post an estimated date of when the tea will be back in stock based on information from our farmers. 

Feel free to email us at estee@esteas.com at any time if you have any more questions, comments, or concerns.

I'm a journalist. Who do I hit up?

Email estee@esteas.com.

I'm an influencer. Can I get free Esteas?

We love influencers! DM us at @drinkesteas on IG.